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Why Design is Critically Important for Your Business

If you were to look at business leaders’ top priorities for 2018, I’m sure you’d see plenty of variations of “maximize ROI” or “increase revenue.” There’s nothing wrong with that, of course, it’s just that businesses are often so focused on results from their marketing efforts that many things are often overlooked in the haste to get quick wins and better ROI. There’s supposed to be a 360° approach to inbound marketing, and design is a big part of that.

The Importance of Design in Marketing

Not only does design help attract attention towards your marketing, it can also enhance the quality of your message. For more specific instances of how design influences your marketing, look no further than the examples below.

Establishes Brand Identity, Look, and Feel

When you think of the world’s most well known brands, you can instantly picture their logos, unique color schemes, and even fonts. This isn’t something these brands luckily stumbled upon; a lot goes into developing the ideal logo, finding the perfect color scheme, and making the right font choices. Psychological studies have been conducted to see how people perceive different colors, and marketers use that in their branding to help convey quality or a different message. Certain colors can create excitement or sadness, increase appetite, or even create a feeling of warmth or coolness. If you want to convey your product/service is high-end, for example, brands will often use colors like black, gold, or silver.

In addition to the color scheme, a lot of work goes into developing the perfect font for your design. Selecting the proper typefaces, size, and style is crucial for developing your brand identity, and everything about the font is closely considered from a designer standpoint, like weight, kerning, leading, point size, feeling/style, etc. The fonts you use are a reflection of your company, much like the clothes you wear to an important sales meeting. Some fonts are more comparable to suits, while others are more comparable to pajamas.

Raises the Visibility of Your Campaigns

With so many companies competing for attention online these days, having exceptional design is one of the best ways to differentiate yourself from the crowd. Likewise, if your design just stinks altogether, you really have no chance of being noticed. As humans, it’s in our nature to habituate our environments and become familiar with things that don’t stand out. If people noticed every detail of every little thing, there’d be information overload. For designers, it’s important to visualize your marketing the way your target persona sees it, so you can better determine what would help it stand out, and stay away from designs that make it unappealing to them.

Getting your target persona’s attention is just one part of the equation, however. Once you have your persona’s attention, you now need to keep their attention, and good design helps you do that. Have you ever seen a targeted ad on Facebook, for example? Have you clicked on it? If the art direction looks good and the topic is relevant to me, not only will it catch my attention, but I’m also much more likely to click. When the photo, design, or topic is irrelevant to me or features an uninteresting picture, however, then I’m much more likely to keep scrolling.

Drives Conversion and Ultimately ROI

Great design can do a lot to help improve your marketing efforts, and it does more than just help your content stand out and look good. Using the right design can help influence more conversions, and ultimately improve your ROI. It’s been proven that photos of people can help increase empathy, for example, as researchers have found that people feel a deeper connection to images with other people than those without. Photos of women, babies, and attractive people have also been proven to increase visual response rates (sorry regular people!), and photos of objects can also help increase trust (e.g., detailed product images). When combined with conversion opportunities, relevant, well-placed photos like the ones above can help increase conversions on your offers, and eventually more customers.


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